© 2001 Topves
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Risk Management, Safety Management and Loss Control
Topves
4.1.2.04. Rating - Internal expertise
The following is provided as an aid to evaluate this step of the improvement process. . All or most items need to be considered to allow final judgment but not all may apply to the specific client situation.Main purpose of step
To provide in-house expertise to coordinate the development and implementation of Management or care system to be set up as part of the improvement process.
Aspects to consider:
 |
presence, number and qualifications of coordinators (overall system as well as related -staff - specialists) |
| job/task description of individual(s)/department |
| place in the organization (reporting lines to CEO) |
| type and quality of training they received |
| subject matter |
| implementation process |
| measuring/auditing |
| specialist training |
| formal basic education |
| experience |
| participation on Project Improvement Team (PIT) |
| participation in Management system evaluations |
Score 0 - 5
See also PROCESS.
Go back to RATING.
THE principle of MANAGEMENT RESULTS
"A manager tends to secure most effective results - through and with others - by performing the management work of planning, organizing, leading and controlling."
