© 2001 Topves
Risk Management, Safety Management and Loss Control
Topves
4.1.2.01. Rating - Senior manager leadership
The following is provided as an aid to evaluate this step of the implementation process. All or most aspects need to be considered to allow final judgment but not all may apply to the specific client situation.
Main
purpose of step
To make sure that the individual leadership, commitment and support is given by the senior executive (CEO) of the unit being considered. (The "unit" here would most likely be a site or location.)
Aspects to consider - activities by senior manager :
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policy statement signed |
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chairing Project Improvement Team (PIT) (step 3) |
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project (step 5) signed and communicated |
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signatures on system elements developed (step 12) |
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periodic related site tours made by CEO |
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prepares related site tours |
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knows and applies behavior observation techniques |
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personal compliance to relevant rules |
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periodic related communications issued to (all) employees |
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promotes externally in related activities, meetings, seminars |
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addresses related issues during important internal meetings |
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opens all important related workshops and training sessions (steps 2, 9, 11) |
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attends management briefings (step 14) |
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recognizes outstanding performance of individuals or groups |
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makes necessary resources available to carry out activities |
NB. "related" as used here means relevant to the improvement subject i.e. Quality, Safety, Environment or any combination
Score
0 - 5
See also PROCESS.
Go back to RATING.
THE principle of RESISTANCE TO CHANGE
"The greater the departure of any planned change from the accepted ways of the past, the greater the potential resistance by the people involved.