Risk Management, Safety Management and Loss Control

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5.1.3.6. Structure - Communication needs

This includes communication concerning element activities to internal as well as external parties. Such parties may include internal management and supervisory levels or managers/supervisors, committees, operating departments etc. External parties will include authorities, insurance companies/brokers, pressure groups, neighbors, media, families of own employees, etc.

Communication needs include “must” items such as reporting of certain accidents to authorities as well as information that the organization wants to distribute to obtain and/or maintain a good relationship with neighboring community etc.

The communication needs need to be established to include:

	Stakeholders or interest groups
	Information needed for these groups
	Collecting and analyzing of data relevant to communication

Go back to STRUCTURE

THE principle of RESISTANCE TO CHANGE

"The greater the departure of any planned change from the accepted ways of the past, the greater the potential resistance by the people involved.