Risk Management, Safety Management and Loss Control

Topves

3.1.0. Platform Model - Performance level

Being able to indicate the performance level is an important as you want to know where you are and where you want to be.

Below some indicators are provided by which the performance level concerning risk control, health, safety and environment can be measured and evaluated.

I have not tried to be explicit and I am sure that you will be able to come up with a number of other indicators that are not on my list.

I have tried to arrange these indicators in three categories: before the undesired event, during the event and after it. But I have not placed them in any order of importance.

Before the event indicators could include:

	employee opinion survey results
	behavior observation reports
	inspection reports
	risk analysis results (potential for losses)
	management system audits

During the event indicators could include:

	near-miss incident rates/reports
	behavior observation reports
	inspection reports

After the event indicators could include:

	accident rates (frequencies)
	various injury rates (frequency/severity)
	material damage rates
	maintenance reports (abnormal/normal)
	insurance claims
	absenteeism rates
	opinion polls - neighbors
	client complaints
	environmental incident rates

You noticed that I mentioned some indicators twice - just to indicate that you could place them in either category, depending what you consider the unwanted event. Anyway, there are many indicators so if you run out of injuries (ref. lost time injury or LTI frequency) , try some of the others for further improvement

Go back to MODEL

THE principle of RESISTANCE TO CHANGE

"The greater the departure of any planned change from the accepted ways of the past, the greater the potential resistance by the people involved.