Introduction to Management System Success
The focus of my website is the "management system" and how to make it work.
I have tried to make it as generic as possible, however, my background is related to safety management, safety
management systems, training and audits. I used to work with the ISRS (International Safety Rating System) and predecessors and was
instrumental in setting up the contractor safety certification system (SCC or VCA) in The
Netherlands and used in several countries in Europe.
management consultant, internal or external, what knowledge is more important to help your
client to become better?
information of your client’s operation?
process through which your client will improve himself (with your
Management systems have interfaces with many related subjects. Across my website I
will refer to a number of those but will not go into much detail as not to lose the focus of my website.
A Management System
is a plan indicating: "this is where we want to be and
the way we will get there".
That can be orally or in written form on paper or
To make your management system effective to reach desired
objectives you need three things:
The Process to make and execute your
plan, Content and Structure
I tried to arrange my website in a certain order - see "Reading my Website" below - so you may be able to
read through it in a more or less logical sequence. Following the suggested order, you will go through some
background information related to making your management system work and improving it once it is
The scope of my website is very broad and I will not cover everything that one could possibly cover. I do
that on purpose to not confuse the focus of my website. But also because I do not know everything and, as a matter
of fact, do not need to in order to discuss the essence of making a management system successful.
Management System Success = Management
The basic ingredients for management system success are only few;
the principles involved have a broad application and can be applied to all sorts of management systems,
irrespective their objectives.
Reading my website
To facilitate reading my website you will, at the end of each page, find a link to the next suggested
page. If you follow the links, my website serves as a short course on management, management systems and how to
make those work. Of course you may skip pages as you see fit. You may also see the same information more than once
and if that happens, just see it as a refresher - the reason why I repeat part of the text is to add some body to
the subject as visitors to my website may just land on any page and not follow the path that I suggest for better
My logo: a combination of the Platform model including the
essentials for improvement and change and the continuous improvement cycle that is part of 17-Step Process to build a management system for management